What is leadership, and how can it be used to influence police practice, maximise personal effectiveness and optimise results?

What are the different motivational theories, and how can you apply them to strategic leadership and facilitating growth in your officers and staff?

The Cultural Web, conceptualised by Gerry Johnson and Kevan Scholes in 1992 is a simple framework for understanding the different facets of Organisational Culture and how to influence it for lasting change.

Learn why and how you can delegate to effectively manage your workload, develop others and ensure tasks receive the attention they require.

How to deal with long- and short-term staff and officer absences, HR practices and return-to-work guides.

Different communications techniques - verbal and non-verbal, formal and informal, etc. - and how to utilise them for optimal results.

Key interpersonal skills required in the policing and workplace environments in order to build relationships, communicate clearly and work effectively in teams.

Key listening skills required to build good relationships, understand situations and gain deep insights into others' visions of the future.

How to effectively give presentations during internal meetings, to external stakeholders and to the general public.

How to plan, run, lead and follow-up on meetings effectively and efficiently. 

How to negotiate with and influence others in order to reach compromises and get results from others.

How to engage with communities respectfully and effectively, who to engage with, and why leaders and officers should engage.

What is emotional and social intelligence, and how you can improve yours and use it to understand others' thoughts and feelings, and how you impact on those through your actions and words.

What is a personal brand and how to manage it effectively in order to reach your personal objectives.

The National Decision Model (NDM) is a framework which should be employed by police officers and officials during any decision-making process.

The keys to identifying and assessing risk in new environments and unpredictable situations.

The College of Policing Authorised Professional Practice (APP) has highlighted 10 key principles which need to be considered when any police officer or employee is performing an assessment of risk.

Management reports can be used to present vital pieces of information, from recent events or periods. It is crucial that these are accurate, relevant and presented clearly.

Data management and protection is incredibly important, especially to those who handle extremely sensitive information such as police officers and staff.